Mistakes happen and we’ll try our best to amend your order, however, on occasions we aren’t able to make any changes. This is usually because the item you’ve ordered has already gone into production.
If it’s been more than thirty minutes since you ordered your gift, (or after the next day delivery cut off) we are unable to make any changes.
Please contact us with your order number ASAP and we will try your best to amend any mistakes.
All our items are made by per order, Our turnaround time is 7 to 10 days in some cases you may get it sooner. if you require your package earlier please contact us before placing your order.
Once you have completed checkout you will receive a confirmation email confirming payment and your allocated reference number to track your package.
Unfortunately, we can’t add products to your order once it’s been confirmed, so you’ll need to create another order.
If you need help placing an order, please contact us and we’ll help you with your order.
Please call our helpful customer service team on 07928044397.
Please phone us immediately and we’ll try to cancel your order before it is sent to our production team. Our telephone number is 07928044397 and our working hours are:
Please phone us rather than sending an email, as your order may have already been produced before we get round to your email.
Unfortunately, once an order has been received by our production team we can’t cancel it.
Don’t worry, you should still be able to claim the discount. As long as your discount code is still valid, we’ll happily refund the difference.
Please get in touch and we’ll see whether your discount code is still valid.
Once you have added your items in the basket, before you proceed to checkout it will be under the ‘Coupon Code’ section.
This often happens if you have not put in a correct email address. If you would like confirmation of your order direct message us and a member of our team will double check and confirm your order.
We’re really sorry that you’re unhappy with the gift you’ve ordered. We know how important it is for a gift to be perfect, so please get in touch and we’ll try our best to solve the problem.
We generally recommend these guidelines for garment care:
- Wash on low heat 30 degree, cool wash
- Wash garment turned inside out
- Avoid washing t-shirts with items that have zips
- Avoid drying in long periods of direct sunlight
- Do not add bleach to the wash
- Do not tumble dry after washing
- Hang dry
- Do not iron print
We accept payments via PayPal and Bank transfer only.
Please email us at firstname.lastname@example.org with your design and volume requirements so we can quote you for this.
Most of our products are delivered by Royal Mail
No, you do not need to create an account to shop with us. You can make a purchase using our Guest Checkout.
However, by creating an online account you can:
- Check out faster
- Update and save your details
- Review past orders
- Save and view your Wishlist
- Be informed about sales and special offers
We aim to have the same prices online as in store. However, from time to time, there may be online only offers that are not available in store and vice versa.
To make sure you don’t miss out on any of our offers, please subscribe to our newsletter.